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Where we work
On site across central Scotland from our Edinburgh base, and remotely everywhere else with visits by arrangement. Same prices wherever you are, we do not price by postcode.
On site, in person
Remote coverage, visits by arrangement
Services · Remote support
Fast remote help for the everyday problems that stop you working: a machine that will not start, a printer that will not print, an inbox that has fallen over. A real technician on a secure remote session, usually the same hour. Charged by the hour at a clear rate agreed up front, one hour minimum.
A slow, frozen or misbehaving PC or Mac sorted over a secure remote session, usually within the hour. You watch the whole thing and end it whenever you like.
£75 to £120/hour
Pop ups, ransom messages, a browser that has been hijacked or a machine that is suddenly crawling. Cleaned out, checked, and hardened so it does not come straight back.
£90 to £180/hour
The single most common thing that quietly wastes an afternoon. Printers, scanners and drivers set up and talking to every device that needs them.
£75 to £120/hour
Drop outs, dead spots and a connection that is fine everywhere except where you actually work. Diagnosed and sorted, with honest advice on what hardware is worth it.
£75 to £120/hour
Email that has stopped sending or receiving, will not set up on a new phone, or has been the same password since 2015. Fixed and secured across every device.
£75 to £120/hour
Windows updates that will not install, an Office licence that has lapsed, or a 365 account nobody can get into. The Microsoft tangle untangled by someone who does it daily.
£75 to £120/hour
See it work
Run a health check and see the kind of problems we catch and fix remotely.
A scripted demonstration on sample kit. On yours we run a real remote check and send you the plain-English findings before touching anything.
That's what the audit is for. Half a day, a written plan, and it comes off the price if you go ahead.
Book an audit