Terms of service

We quote a fixed price for a defined scope of work and agree it in writing before anything begins. Work outside that scope is quoted separately rather than absorbed silently. A quote is valid for thirty days unless it says otherwise.

Project work is typically invoiced as a deposit to start and the balance on delivery, or in agreed stages for larger builds. Monthly services are billed in advance. Invoices are due within fourteen days unless your quote states different terms. We reserve the right to charge statutory interest on late payment under the Late Payment of Commercial Debts (Interest) Act 1998.

On full payment, the code, content, data and credentials for your project are yours. We hand them over without an argument and without a further invoice. We keep the right to reuse our own general know how and non confidential components across other clients.

Monthly services can be cancelled with one month's notice. For project work cancelled partway through, you pay for the work completed and any third party costs already committed. Consumer cancellation rights are covered separately in our Refund policy.

We deliver our services with reasonable care and skill. Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited in law. Subject to that, our total liability for any claim is limited to the fees paid for the work the claim relates to, and we are not liable for indirect or consequential loss such as lost profits or lost data where you had no backup we were contracted to maintain.

These terms are governed by the law of Scotland and the Scottish courts have jurisdiction. If any part is found unenforceable, the rest still stands.