Loading…
Services · Tech
Managed detection and response
Someone actually watching. Certification proves you had the right controls on the day you were assessed, this is the part that notices when something goes wrong at two in the morning.£500 to £2,500/month
What managed detection and response actually means
Managed detection and response is the difference between having locks and having someone watching the doors. Most security spend goes on prevention: firewalls, antivirus, the controls a certificate checks. Those matter, but they all describe how safe you were on the day someone looked. Detection and response is the ongoing part, the thing that notices when something gets through anyway and acts on it, at two in the morning, on a bank holiday, when nobody in your business is looking.
In practice it means continuous monitoring across the places attacks actually show up: the laptops and servers, the email system, and the cloud sign-ins where a stolen password gets used. The signals from all of those are watched, and the handful that genuinely matter are separated from the thousands that do not, by a mix of automation and, when something looks real, a human who investigates and steps in.
We are honest about how that cover is delivered. For some businesses we run it directly; for others it sits behind a specialist round-the-clock partner, and we tell you which before you sign rather than implying a night shift we do not staff. What you are buying either way is the same thing: eyes on the problem when yours are shut, and a plan already agreed for what happens next.
See it work
Rather than take our word for it
Real, or a scam? Sort each email and see the tells you can teach your whole team.
Sort each one
0/7 rightYour July storage summary
Team lunch on Friday
Order 4471 confirmed, dispatching tomorrow
Verify your account within 24 hours or lose access
Updated bank details for your July salary
Parcel held, small fee due, see attached
Unusual sign-in detected, confirm it was you
A scripted demonstration using made-up emails. In a real phishing simulation we send safe test emails to your team and report, privately, who needs a hand.
How it helps your business
The core help is time, and in a breach time is everything. The damage from an attack is largely a function of how long it runs before someone notices: an intruder caught in minutes is an incident, the same intruder left for weeks is a catastrophe. Cutting detection time from months to minutes is the single biggest lever there is on how bad a bad day gets, and it is exactly what this buys.
It also covers the hours you cannot. No small business can have a person watching logins and file changes across the whole company all night, every night, and attackers know it, which is precisely why so much happens out of hours. Software watches all of it, all the time, without tiring, and raises the real thing to a human the moment it appears. This is the clearest case of code reaching where a person simply cannot: everywhere, always, without a break.
And it turns a breach from panic into a procedure. When something does get through, the difference between a business that recovers and one that flails is whether there was a plan. Agreeing the response before you need it, who is called, what gets isolated, what gets said to whom, means the worst day is handled calmly rather than invented from scratch while the clock runs.
What is included
- Round the clock monitoring across endpoints, email and cloud sign ins
- Cover is either run by us or sits behind a specialist partner, and we tell you which before you sign
- Alerts triaged by a person, so you get the two that matter rather than four hundred you ignore
- A monthly report in plain English, and a written response plan agreed before you need it
Real examples
Illustrative cases. Tap one to see what happened and what could have been done.
The login from another country
The case
A director's account signed in from overseas at 4am, minutes after a normal sign-in from the office, which is impossible unless the password had been stolen. Nobody in the business was awake, and by the time anyone arrived in the morning an attacker with a working login could have done real damage.
What could have been done
Continuous monitoring catches exactly this: the impossible-travel sign-in is spotted, judged and the account locked within minutes, in the window a human would have slept straight through. Agreeing beforehand that suspicious logins are auto-locked turns a potential breach into an alert nobody had to be awake for.
The quiet spread nobody would have caught
The case
At a mid-sized firm, one compromised laptop began quietly probing the network at night, testing which other machines it could reach. No person was watching, and to the staff everything looked normal by day, so it would have spread into a network-wide ransomware event before anyone noticed.
What could have been done
Monitoring that watches for unusual patterns spots the probing, isolates the laptop and stops the spread before morning. The lesson is that prevention alone is not enough: someone, or something, has to be watching for the attack that gets through anyway.
Ready to sort managed detection and response?
Tell us what is going wrong and we will come back with a fixed price in writing, after a short scoping call. No obligation, and no jargon.
Common questions about managed detection and response
How much does managed detection and response cost?
£500 to £2,500/month. We agree the exact number before any work starts, so there are no open ended day rates.
How long does managed detection and response take?
Most work of this kind is live within three to four weeks. We give you a date before we begin and tell you early if anything threatens it.
Do you work outside Edinburgh?
Yes. We are based in Edinburgh and work on site across the Lothians, Fife and Glasgow, and remotely across the United Kingdom.
Managed detection and response in your area
Same service, same prices, wherever you are. On site across central Scotland and remotely across the rest of the UK.
Managed detection and response in EdinburghManaged detection and response in LeithManaged detection and response in FifeManaged detection and response in Livingston and West LothianManaged detection and response in GlasgowManaged detection and response in DundeeManaged detection and response in Aberdeen and the north eastManaged detection and response in StirlingManaged detection and response in FalkirkManaged detection and response in Perth and PerthshireManaged detection and response in LondonManaged detection and response in ManchesterManaged detection and response in BirminghamManaged detection and response in LeedsManaged detection and response in LiverpoolManaged detection and response in SheffieldManaged detection and response in BristolManaged detection and response in Newcastle upon TyneManaged detection and response in NottinghamManaged detection and response in LeicesterManaged detection and response in CoventryManaged detection and response in CardiffManaged detection and response in SwanseaManaged detection and response in BelfastManaged detection and response in SouthamptonManaged detection and response in BrightonManaged detection and response in ReadingManaged detection and response in Inverness
Related tech services
Cyber security audit
An honest, plain-English health check of how safe your business actually is, and a clear, prioritised list of what to fix first. The sensible first step before spending a penny on security.
AI audit
Find out what AI your staff are already using, what business data might be leaking into it, and whether any of it is safe, before it becomes a problem. Plain-English, no hype, no obligation.
VoIP and cloud telephony
Business phone systems that follow your team anywhere. Number porting, call routing, voicemail to email, and call recording where you need it.
Dialler systems
Predictive, progressive and preview diallers for outbound teams. Set up, tuned, and kept compliant with Ofcom rules on abandoned calls.
Transcription and call intelligence
Every call, meeting and voice note turned into searchable text, with summaries and actions extracted automatically. Accurate on strong regional accents.
Admin Rescue
Stop missing calls. Stop quoting at midnight.