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E commerce
Sell everywhere. Count it once.
Most shops do not have an e commerce problem, they have a reconciliation problem. Stock says one thing, Amazon says another, and nobody trusts the numbers. We join it up.
Every channel, one system
Your own websiteAmazoneBayEtsyTikTok ShopInstagram and Facebook ShopsGoogle ShoppingYour shop till (EPOS)Trade and wholesale price listsPhone and email orders
The five things that actually hurt
The problem
You oversold an item because eBay had not caught up with the shop
What we do
One stock pool, updated across every channel within seconds of a sale anywhere.
The problem
The same customer exists three times, once per channel
What we do
A single customer record, merged across channels, with their whole order history in one place.
The problem
Nobody can say which channel actually makes money after fees
What we do
Margin after platform fees, payment fees, picking and shipping, per channel and per product.
The problem
Product data is retyped for every marketplace
What we do
Write it once. We map titles, attributes and images to each marketplace's format automatically.
The problem
Returns are a spreadsheet and an argument
What we do
Returns handled in one workflow whatever channel the sale came from, with stock put back automatically.
Questions
What does omnichannel actually mean here?
One stock list, one customer record and one set of numbers, shared across every place you sell. The customer sees a joined up experience, and you stop reconciling channels by hand.
Do I have to replace my current shop?
Usually not. If you are on Shopify, WooCommerce or Magento and it works, we connect it rather than replace it. We only rebuild when the platform itself is the problem.
How long does it take?
A straightforward two channel setup is about three weeks. Multi marketplace with EPOS and accounts integration is typically six to ten weeks depending on how clean the product data is.
What does it cost?
Integration work usually runs between £8,000 and £18,000 depending on how many channels and systems have to talk to each other. Ongoing management, including channel monitoring and listing work, is typically £600 to £1,500 a month. You get one fixed number after a short scoping call.
Tell us where you sell.
We will map every channel you are on, show you where stock and margin are leaking, and tell you what it costs to join up. No charge for the first look.
Map my channels